Department
Support Department
Location
Calicut
Qualifications
Any Degree (prefer: B.com or related fields)
Experience
0-1 Yrs
Job Requirements
We seek a highly organized and detail-oriented Software Support Executive to join our dynamic team. In this role, you will play a key part in successfully implementing our ERP software for clients, ensuring seamless deployment and ongoing support. This position requires a blend of technical expertise and exceptional communication abilities.
Who are we looking for?
- Act as a first point of contact for clients experiencing software issues post-implementation.
- Deliver training sessions to clients to ensure they are proficient in using the ERP system post-implementation.
- Maintain accurate project documentation, including timelines, client feedback, and any changes in scope. Regularly report on progress to stakeholders.
- Oversee the deployment of our ERP software for clients, managing timelines, resources, and client expectations.
- Strong verbal communication skills in various languages.
- Troubleshoot, diagnose, and resolve software-related problems.
- Willingness to work for on-site support.
- Work closely with clients to understand their needs and ensure their requirements are met during implementation.
What we can offer you?
- End of the program will recieve Certification
- Training session from our expertise team
- will get oppourtunity to get hiried