Department
Technical Support
Location
Chennai
Qualifications
B.Com/BBA/BBM (Accounts)
Experience
0-1 Yrs
Job Requirements
To help customers find information, respond to questions, and assess technical needs.Keep track of technical s...
Who are we looking for?
Calling all professionals in Tamil Nadu with outstanding communication skills and a strong background in accounting! We have a golden opportunity for you to join our team. Don't miss out on this chance to showcase your expertise and advance your career.
- Determine, review criticality and prioritize resolution of issues.
- Good communication skills.
- Manage Product Help Desk and capture user interactions.
- Present to end users for training purposes both online and offline.
- Record customer change requests and technical requirements.
- Record issues and solutions to troubleshoot guides.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
- Reviewing clients' feedback and implementing necessary changes.
- Support clients to answer queries, locate information and review technical requirements.
- Support new personnel in software, programs and operational instructions.
- Technical or accounting knowledge is mandatory
What we can offer you?
Offering benefits to employees can contribute to their overall satisfaction, well-being, and productivity. Here are some common benefits that Logiology provide to their employees:
- We assist you in the development of your career.
- Considerable incentives and alluring compensation plans.
- Paid holidays
- Family- Friendly policies
- Recognition and rewards
- Work-Life Integration initiatives
- Employee training and development program