Job Detail
Department
Technical Support
Location
Calicut
Qualifications
B.Com/BBA/BBM (Accounts)
Experience
0 -1 Yrs
Job Requirements
To help customers find information, respond to questions, and assess technical needs.Keep track of technical specifications and customer change requests.
Who are we looking for?
- Determine, review criticality and prioritize resolution of issues.
- Good communication skills.
- Manage Product Help Desk and capture user interactions.
- Present to end users for training purposes both online and offline.
- Record customer change requests and technical requirements.
- Record issues and solutions to troubleshoot guides.
- Support clients to answer queries, locate information and review technical requirements.
- Support new personnel in software, programs and operational instructions.
- Technical or accounting knowledge is mandatory
What we can offer you?
- We assist you in the development of your career.
- Considerable incentives and alluring compensation plans.