L O G I O L O G Y

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Job Detail
Department

Technical Support

Location

Calicut

Qualifications

B.Com/BBA/BBM (Accounts)

Experience

0 -1 Yrs

Job Requirements

To help customers find information, respond to questions, and assess technical needs.Keep track of technical specifications and customer change requests.

Who are we looking for?

  • Determine, review criticality and prioritize resolution of issues.
  • Good communication skills.
  • Manage Product Help Desk and capture user interactions.
  • Present to end users for training purposes both online and offline.
  • Record customer change requests and technical requirements.
  • Record issues and solutions to troubleshoot guides.
  • Support clients to answer queries, locate information and review technical requirements.
  • Support new personnel in software, programs and operational instructions.
  • Technical or accounting knowledge is mandatory

What we can offer you?

  • We assist you in the development of your career.
  • Considerable incentives and alluring compensation plans.
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