Job Requirements
To help customers find information, respond to questions, and assess technical needs.Keep track of technical specifications and customer change requests.
Who are we looking for?
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Determine, review criticality and prioritize resolution of issues.
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Good communication skills.
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Manage Product Help Desk and capture user interactions.
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Present to end users for training purposes both online and offline.
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Record customer change requests and technical requirements.
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Record issues and solutions to troubleshoot guides.
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Support clients to answer queries, locate information and review technical requirements.
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Support new personnel in software, programs and operational instructions.
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Technical or accounting knowledge is mandatory
What we can offer you?
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We assist you in the development of your career.
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Considerable incentives and alluring compensation plans.
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