Privacy Policy

Last Updated: 23-09-2025

1. Introduction

Naksh ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (naksh.com or whatever the URL) and use our services, purchase products, or otherwise interact with us.

2. What Information We Collect

• Personal Information: Name, address, email address, phone number, billing & shipping addresses, payment information (credit/debit card, other payment methods), etc., that you provide when you register, place an order, contact customer support, etc.
• Account Information: Username, password, order history.
• Usage Information: Browsing behavior, pages viewed, time spent, IP address, device & browser info.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to personalize and enhance your experience, for analytics, for remembering your choices, etc.

3. How We Use Your Information

• To process and fulfil orders (shipping, billing, customer support).
• To communicate with you about your orders, updates, promotions, offers.
• To improve our website, products, and services (analytics, feedback).
• To detect and prevent fraud, secure payment transactions.
• To comply with legal obligations.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: payment gateways, courier/logistics partners, IT/hosting providers.
• Business Partners: where required (e.g. third-party vendors) but only for necessary purposes.
• Legal Authorities: when required by law or to protect rights, safety, or property.

We will not sell your personal data to unaffiliated third parties for marketing purposes, unless you consent.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. For example, SSL encryption for data in transit, secure servers, etc. However, no method of transmission or storage is 100% secure.

6. Retention of Data

We will keep your personal data for as long as necessary for the purposes set out here, including compliance with legal obligations, resolving disputes, enforcing our agreements, etc.

7. Your Rights

Depending on applicable law, you may have rights such as accessing, correcting, or deleting your personal information; refusing or withdrawing consent; or complaining to relevant authorities.

8. Cookies Policy

We use cookies to provide and improve our service. You can set your browser to refuse cookies or to alert you when cookies are being used, but that may affect some functionalities of the site.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with the "Last Updated" date. Your continued use constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Customer Helpline:
Phone: +91 7736239160
Email: care@nakshjewels.com

Registered Office Address:

Trilliant Jewels Private Limited
(Naksh Fine Lab-Grown Diamond Jewellery)
66/638, Prateeksha, Rajaji Road, Near Ambedkar Stadium, Ernakulam – 682035