Privacy Policy

We respect your privacy and treat your personal information as confidential. We will not sell any information about you to any other party.

What information do we collect from you?

We have access only to information that you provide willingly. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change.

In order to do any of the following activities such as placing an order, signing up for e-newsletters, entering competitions, or giving feedback, you need to provide us with certain details, including:

Your name

Email address

Delivery address

Office or residential address

Telephone number

Mobile number

How will we use it?

We use your personal information to fulfill any order and to communicate with you when necessary. We may also use your personal information to contact you about news and offers that we think may interest you, or to notify you if we change anything important about how the website works or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please contact us through email. Alternatively, you can click unsubscribe at the bottom of any of the emails you receive.

Will we share your personal information with anyone else?

We will not share your personal details with any other company for their marketing purposes. Payments on the website are processed by a third-party payment gateway, which adheres to the privacy policy that is set out here.

How long will we keep your information?

We will keep your personal information only for as long as it is necessary to carry out the purpose for which you have given it to us.

What are “cookies” and how do we use them?

Cookies help us recognize you and improve your experience.

You may see HAYAGOLD AND DIAMONDS advertisements on other websites. For these advertisements, we may use cookies to track performance.

We ensure that all data collected is handled securely and in compliance with applicable privacy laws.