We, Cygnus Oro, carry out our business through our retail stores (under the brand 'Cygnus Oro'), our website (www.cygnusoro.com), and our mobile app (Cygnus Oro) (collectively referred to as the 'Platform').At Cygnus Oro, we respect your privacy and are committed to take reasonable precautions to protect your information and comply with our obligations related to privacy.
This policy ("Privacy Policy") outlines the manner in which your information is collected by us through various interactions with you on the Platform, and the manner in which the information so collected is used by us.
Please note that this Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to processing of personal data or changes in applicable law. We encourage you to read this Privacy Policy carefully, and to regularly check it to review any changes that we might make to it.
By accessing the services provided by the Platform, you agree to the collection, use, sharing and storage of your information by Cygnus Oro in the manner provided in this Privacy Policy.
We collect the details provided by you on registration (if any) together with information we learn about you from your use of our service and your visits to the Platform.
We may collect the following personally identifiable information about you when you are transacting on the Platform:
• First and last name;
• Email addresses;
• Contact details including mobile phone numbers;
• PIN/ZIP code;
• Demographic profile (such as your age, gender, date of birth, date of anniversary, date of spouse birthday and address); and
• Your opinion on services, products, features, etc. on our Platform.
We may also collect information about:
• The pages you visit/access;
• The links you click on our Platform;
• The number of times you access the page; and
• Things you view, add to bag, add to wish list.
We may collect additional information in connection with your participation in any schemes, promotions or contests offered by us and information you provide when giving us feedback or completing profile forms.
We use personal information to provide the product and services on the Platform and for general business purposes. Collection of email enables us to improve your shopping experience. Further, we use your personal information and your contact information to send you registration confirmation, special offers, recommendations (based on your previous orders, your browsing history and your interests), changes in the service policies or terms of use, event-based communications such as order information, renewal notices, invites, reminders, etc., to troubleshoot problems, to collect monies owed, to measure interest in our products and services, and to inform you about online and offline offers and customise your experience. In our efforts to continually improve our product and service offerings, we analyse demographic information and profile data about users' activity on the Platform. We identify and use your IP address to help diagnose problems with our server and to administer the Platform.
All personal data and information collected by us is used only for the purpose specified in this Privacy Policy.
We do not sell, share or distribute any personal information with third parties for their own marketing or advertising purposes without your prior express consent.
We reserve the right to disclose your personal identifiable information as required by law and/or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process or a court order served on us.
We may use cookies and other technologies to provide, protect, and improve our products and services, such as by personalising content, offering and measuring advertisements, understanding user behaviour, and providing a safer experience. You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use the Platform/ our services.
You have the right to access or correct the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You may write to us at info@cygnusoro.com regarding the personal information collected by us.
If you believe that any information we are holding on you is incorrect or incomplete, you may write to us at the above-mentioned email address. We will promptly correct any information which is incorrect in our records.
For any of the uses of your personal information described in the Privacy Policy that require your consent, note that you may withdraw your consent by writing to us at the above-mentioned email address. In the event you refuse to share any information or withdraw consent to process information that you have previously given to us, we reserve the right to restrict or deny access to the Platform and the provision of our services for which we consider such information to be necessary.
We store and retain the personal data provided by the users for such period of time as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer periods of retention as may be required under applicable laws.