This website with the URL of www.citygoldgroups.com / citygoldgroups App (“Website/Site/ Mobile Application”) is operated by City Gold Fashion Jewellers (Net Unlimited) (“We/Our/Us”). We value the trust you place in website. That's why we insist upon the highest standards for secure transactions and customer information privacy. We collect your personal information in order to provide and continually improve our products and services. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. All partners firms and any third party working with us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by us without first entering into confidentiality agreement.
User acknowledges that he / she is disclosing User Information voluntarily. Prior to the completion of any registration process on City Gold Fashion Jewellers website / mobile application, prior to availing of any Services offered on City Gold Fashion Jewellers application, if the user wishes not to disclose any User Information, he / she may refrain from doing so; however, if the user doesn’t provide information that is requested, it is possible that the registration process would be incomplete and / or user may not be able to avail City Gold Fashion Jewellers Services and purchase online.
City Gold Fashion Jewellers may also collect information other than Personal Information from user through the Website when the user visits and / or uses the Website. Such information may be stored in server logs. This Non- Personal Information would not assist City Gold Fashion Jewellers to identify user personally. This Non- Personal Information may include: a. User’s geographic location b. Details of user’s telecom service provider or internet service provider c. The type of browser used (Internet Explorer, Firefox, Opera, Google Chrome, etc.) d. The operating system of user’s system / device and the Website user last visited before visiting the Website e. The duration of user’s stay on the Website is also stored in the session along with the date and time of user’s access; Non-Personal Information is collected from various means such as through the use of cookies. City Gold Fashion Jewellers may store temporary or permanent ‘cookies' on user’s computer / any device. User can erase or choose to block these cookies from his / her computer / device. User can configure his / her computer's browser to alert him / her when City Gold Fashion Jewellers attempts to send a cookie with an option to accept or refuse the cookie. If user has turned cookies off, he / she may be prevented from using certain features of the Website. f. Ads: City Gold Fashion Jewellers may use third-party service providers for advertisement and promotion across the internet and sometimes on theWebsite. City Gold Fashion Jewellers may collect Non-Personal Information about user’s visits to the Website and user’s interaction with City Gold Fashion Jewellers products on the Website. City Gold Fashion Jewellers requests the users to note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.
Links to third party e-commerce web sites, third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, City Gold Fashion Jewellers unless expressly specified on the Website. City Gold Fashion Jewellers is not responsible for any form of transmission, whatsoever, receivedby user from any third party website. Accordingly, City Gold Fashion Jewellers does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does City Gold Fashion Jewellers control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by City Gold Fashion Jewellers of the third party websites, the website's provider, or the information on the website. The information provided by user to such third party websites shall be governed in accordance with the privacy policies of such third party websites and it is recommended that user reviews the privacy policy of such third party websites prior to using such websites.
The security of user’s Personal Information is important to City Gold Fashion Jewellers. City Gold Fashion Jewellers strives to ensure the security of user’s Personal Information and to protect user’s Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, City Gold Fashion Jewellers adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where City Gold Fashion Jewellers stores user’s Personal Information. Each of the City Gold Fashion Jewellers entities shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of user Information. Provided that user rights to claim damages shall be limited to the right to claimonly statutory damages under Information Technology Act, 2000 and user hereby waives and releases all City Gold Fashion Jewellers entities from any claim of damages under contract or under tort. If user chooses a payment gateway to complete any transaction on Website, then user’s credit / debit card data may be stored in compliance with industry standards / recommended data security standard forsecurity of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
City Gold Fashion Jewellers may share user’s Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless suchdisclosure is for the Purpose. However, City Gold Fashion Jewellers is not responsible for any breach of security or for any actions of any third parties that receive user’s Personal Information. City Gold Fashion Jewellers is not liable for any loss or injury caused to user as a result of user providing his / her Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website). Notwithstanding anything contained in this Policy or elsewhere, City Gold Fashion Jewellers shall not be held responsible for any loss, damage or misuse of user’s Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A Force Majeure Event shall mean any event that is beyond the reasonable control of City Gold Fashion Jewellers and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of City Gold Fashion Jewellers), power or electricity failure or unavailability of adequate power or electricity. While City Gold Fashion Jewellers will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which City Gold Fashion Jewellers holds about user and prevent unauthorized access, user acknowledges that the internet or computer networks are not fully secure and that City Gold Fashion Jewellers cannot provide any absolute assurance regarding the security of user’s Personal Information. User agrees that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
User agrees and acknowledges that he / she is providing his / her Information out of their free will. User has an option not to provide or permit City Gold Fashion Jewellers to collect his / her Personal Information or later on withdraw his / her consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective City Gold Fashion Jewellers entity as maybe notified to user. In such case, user should neither visit any Website nor use any services provided by City Gold Fashion Jewellers entities nor shall contact any of City Gold Fashion Jewellers entities. Further, City Gold Fashion Jewellers may not deliver products to user, upon user’s order or City Gold Fashion Jewellers may deny user access from using certain services offered on the Website. User can add or update his / her Personal Information on regular basis. Kindly note that City Gold Fashion Jewellers would retain user’s previous Personal Information in its records.
"Cookies" are strings of text that a website transmits to a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. Our website creates a temporary cookie for each visit to facilitate the visit. These cookies automatically expire as soon as you leave our website. If you donot wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect yourability to perform certain transactions on our website. The main
purpose of using these cookies is to improve your experience. For example, our cookies allow you to login without repeatedly typing the registered email address or registration number and password. We also use themto deliver information and fresh content specific to your interests. Cookies are widely used on most major sites. Cookies can also be used to track a user's browsing or online purchasing habits, and to target advertisements to specific users. We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
The name and contact details of the Grievance Officer/Proprietor, appointed in terms of the informationtechnology laws, are provided below: Name: Muhammed Dilshad Email: office@citygoldindia.com