Privacy Policy

Welcome to SPARKLING KOCHI KERALA VENTURES LLP. We respect your privacy and treat your personal information as confidential. We will not sell any information about you to any other party.

What Information Do We Collect from You?

We only have access to information that you provide willingly, referred to as personal information. Please ensure you update your personal information if any details change. To perform activities such as placing an order, signing up for e-newsletters, entering competitions, or giving feedback, you need to provide certain details, including:

• Your name
• Email address
• Delivery address
• Office or residential address
• Telephone number
• Mobile number

How Will We Use It?

We use your personal information to:

• Fulfill any order and communicate with you when necessary.
• Contact you about news and offers that we think may interest you.
• Notify you of important changes to how the website works or its terms of use.

If you no longer wish to receive such messages, please contact us via email at support@sparklingkochi.com. Alternatively, click the unsubscribe link at the bottom of any email you receive.

Will We Share Your Personal Information with Anyone Else?

We will not share your personal details with any other company for their marketing purposes. Payments on the website are processed by a third party that adheres to the privacy policy outlined here. We have a non-disclosure agreement with this third party, and they are certified by all major card issuers to hold details securely.

How Long Will We Keep Your Information?

We will retain your personal information only for as long as necessary to fulfill the purpose for which it was provided, such as responding to a query or fulfilling an order.

What Are "Cookies" and How Do We Use Them?

When you place an order and enter your details, you become a recognized user, and we may send a cookie to your computer. A cookie is a small file placed on your computer's hard disk for record-keeping purposes. Cookies do not contain personally identifiable information. They help us:

• Recognize you when you visit the website to tailor the service to your needs.
• Store chosen items in your shopping basket between visits.
• Make the checkout process faster.
• Compile anonymous statistics (e.g., number of visits, average time spent) to improve the website.

We may also use cookies for advertising on other websites. Software used for these advertisements may send a cookie to your browser to monitor if you see our ads, click on them, or make a purchase from our website.